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Welcome to the newly upgraded Flex Shop – your ultimate destination to transform your earned Flex Points into real treasures!

We’ve added even more exciting items, from cutting-edge gadgets to luxurious accessories. Engage with our platform, accumulate points, and discover the endless possibilities!

Got an item in mind that’s not listed yet? We want to hear from you! Send your feedback to socialmedia@bitflex.com.

Exclusive Rewards & Benefits

Prizes redemption will take place on a monthly basis, established on the 29th of each month

Any remaining unused Flex Points can be carried forward to the next redemption.

Next Redemption in:

Silver

Browse the available prizes within this category.

Redeem Now

Gold

Browse the available prizes within this category.

Redeem Now

Bronze

Browse the available prizes within this category.

Redeem Now

Tiered Rewards Systems

Silver Tier

200,000 – 799,999 FP

Gold Tier

800,000 – 2,000,000 FP

Bronze Tier

20,000 – 199,000 FP

REDEMPTION REQUIREMENTS

  • All BITFLEX users are allowed to use their Flex Points to redeem prizes.
  • Prize redemption will only be open once a month.

TIERED REWARDS SYSTEM

  • We have classified our prizes into three different tiers.
  • Each tier has its own unique set of prizes that you can redeem.

Gold: 800,000 – 2,000,000 FP
Silver: 200,000 – 799,999 FP
Bronze: 20,000 – 199,000 FP

POINTS EARNING

  • We offer a range of tasks for users to participate in, each associated with specific FP values.
  • The more tasks you complete, the more points you can collect.
  • Tasks come in different types; Welcome Bonus, One-off tasks, Weekly Recurring, and Social-Fi tasks.
  • For more information, please visit our Rewards Hub page. 
  1. These rules apply to all competitions, prize draws, promotions, giveaways and suchlike that are promoted on and run through the BITFLEX official platforms (website and mobile apps) or social media channels.
  2. Users must be 18 years old and above with a verified BITFLEX account to participate in any BITFLEX promotional activities.
  3. All user’s account must be KYC verified to receive any prizes from BITFLEX promotional activities. Prizes will not be disbursed to users whose accounts are still unverified at the end of the activity period.
  4. Any users found to abuse, manipulate or take unfair advantage of the activities (with the intention to increase their winning chances and amount of prizes received) shall be disqualified from participating in any BITFLEX activities.
  5. If a user is found to be participating in any BITFLEX activities using more than one account, the user’s accounts will be subjected to a consolidation exercise which may result in a permanent suspension on BITFLEX.
  6. All entries shall be judged or winners selected on the basis of those criteria specified on our competition/activity rules in relation to the competition.
  7. BITFLEX’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  8. Prizes in cryptocurrency tokens will be disbursed via airdrop to winners’ main (spot) wallet on BITFLEX. For other forms of prizes (e.g. electronics or gadgets), winners will be notified via email for delivery arrangements. If user did not respond within 30-days from the first day the email is sent, the prize shall be forfeited.
  9. Prizes are not transferrable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  10. You warrant to us that you created your competition/prize draw/promotion and giveaway entries, that you own all of the copyright in those entries, and that our use of the entries in accordance with these rules will not infringe any person’s intellectual property rights or other legal rights.
  11. You grant to us an exclusive, worldwide, royalty-free, perpetual and irrevocable licence to copy, store, edit, distribute, transmit and publish your entries.
  12. To the maximum extent permitted by applicable law, you irrevocable and unconditionally waive your rights to be identified as the author of your competition entries and to object to any derogatory treatment of your competition entries.
  13. We may undertake publicity activities relating to competitions and prize awards. The winner therefore agrees to the use of their name, photograph and disclosure of town or region of residence in any post-prize-winning publicity names, surnames, towns or regions of residence and prize details.
  14. All other personal details collected as part of the competition will be used in conjunction with our Privacy Policy.

FAQ

Flex Shop is an exclusive marketplace within the BITFLEX Reward Hub eco where users can redeem a variety of rewards using Flex Points earned through engagement on the platform.

Flex Points can be collected through various activities on the BITFLEX platform. Engaging in daily check-in tasks, participating in weekly trading challenges, and completing social-fi tasks are some of the ways to accumulate Flex Points.

For more details, please visit our Rewards Hub.

  • To redeem prizes from the Flex Shop, you can visit the redemption page once it opens each month.
  • Users can only redeem one item at a time.
  • Simply click the ‘Redeem Now’ button and fill out the form, and if you have accumulated enough Flex Points, you can proceed with the redemption.

The prize redemption process usually takes up to 14 working days after receiving the necessary shipping details from the user. During this time, our team ensures a smooth and efficient processing of your request, allowing you to receive your redeemed items in a timely manner.

No, Flex points do not have an expiration date. They are designed to provide users with flexibility, allowing them to accumulate and use their points at their own pace without the worry of expiration.

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